Connected Hardware is not Recognized in the Hardware Profile List under System Menu (voice, cell modem, line modem)
In the Communicator Manual, refer to Viewing Device Status.
The Communicator displays O.K. for an installed device and N/A for a device that is not available.
1. Reset the hardware: Turn the battery switch OFF and unplug the power source.
2. Reconnect the power and switch the battery ON so that the unit rescans the hardware.
3. Open the Communicator and check that the device is installed properly.
4. If still not operating, replace the device.
Battery Failure Alarm is Received
1. Make sure the Communicator is connected to an electric power supply.
2. Check the battery and charger status in the ‘Battery Test’ menu.
3. Open the Communicator's box and check the battery's wiring.
4. If the wiring connections are OK, replace the battery pack. (Part number: SP‑COMM-BAT).
Note: If you replace the voice card, Ethernet card, line modem, or cell modem, perform a Cold Start after replacing the device.
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